En español: Reembolso completo antes de que empecemos a diseñar. Después de empezar a diseñar, nos quedamos con el depósito. Después de publicar tu invitación, no hay reembolsos. Escríbenos a [email protected] o mándanos texto al 909-200-9918.
In short: full refund before we start designing · after we start designing, we keep the deposit · after your invitation is published, no refunds.
Refund timeline
| When you cancel | Refund |
|---|---|
| Before we start designing | Full refund of what you paid. |
| After we start designing, before your invitation is published | We keep the deposit for design time already spent. Any amount paid beyond the deposit is refunded. |
| After your invitation is published | No refund. |
Add-ons, rush service, custom work and changes requested after approval are non-refundable once the work has started. Deposits are non-refundable once design has started.
Our mistakes
If we make a mistake in your invitation, we will correct it at no charge. Corrections are our remedy for mistakes and are not grounds for a refund.
Event changes or cancellations
If your event date, time or place changes, you can update the details or send us a change request; additional design work may cost extra. If your event is canceled, the refund timeline above applies.
How to request a refund
Email [email protected] or text 909-200-9918 with your name and event. Approved refunds are issued to the original payment method, and timing depends on your bank or card issuer. Please contact us before filing a dispute with your bank so we can help.
Other terms
We may make exceptions at our discretion; an exception does not change this Policy. This Policy does not limit any rights you have under applicable law. Our Terms & Conditions also apply.
Contact us
- Business
- MyInviteRSVP
- Phone / text
- 909-200-9918
- [email protected]
- Mailing address
- 9901 Indiana Ave, Riverside, CA 92503
- Website
- myinvitersvp.com